Spectator Healthcare Technology and Medica Colombia launch a Medical Call Centre and integrated Telehealth solutions
Medica Colombia and Spectator Healthcare Technology launch a Medical Call Centre and integrated Telehealth solutions for home care organizations with the implementation of the Spectator Telehealth Platform connected to the BiDiApp.
The roll out enables healthcare providers to extend their patients’ care remotely and provide exceptional treatment that reduces hospital readmissions and costs.
Project objectives include several key goals: improve the consultation process, outline process flows and next steps, set reminders for follow-up visits or consults and identifying high-risk patients.
Moreover, the Spectator Tele-Assistance Room (TAR) for remote and rural areas ensures practical access and quality healthcare services locally at lower costs, which benefits rural patients and avoids long travel distance.
Medica Colombia has over 20 years of experience in the home care market providing health services to users of different EPS and IPS in various cities of Colombia.
Spectator is looking forward to achieving continuous improvement of the processes in delivering healthcare at Medica Colombia, initiating digitalization with Telehealth solutions and improve the direct access to care as well as the affordability of care.
The proven Spectator Telehealth Communication Platform (“SCP” platform) provides a multidisciplinary and interoperable digital solution for Prevention as well as remote Primary Care, Chronic Care and Elderly Care services.