Spectator Healthcare Technology provides rapid deployable call centre solutions for Healthcare providers.
Based on the Spectator eHealth & Telecare Communication Platform and white-labelled and multilingual app, Healthcare providers are able to offer their patients:
√ Medical content
√ Self triage- questionnaires
√ Instruction videos for visual support
√ Video tele-consultations
√ BiDiApp Chat
Of course, the communication security is of great importance: Spectator is ISO27001 compliant. Call centre workstations are connected via secure VPN connections to the central server and the data communication with the COVID-19 app is standard encrypted.
Optimize care with eHealth & Telecare services
One Digital Gateway avoids individuals from unnecessarily contacting or going to doctor waiting rooms and hospital emergency rooms what will prevent further spread of the COVID-19 disease.
Aside video consultations, integration of biosensors for remote monitoring of admitted and non-admitted patients can be realised via one single-point-of-access.